Harold is an experienced, decisive program and delivery manager with a passion for delivering added value to the business and improving the customer experience. He focuses on helping people, teams, and organizations implement IT solutions and has extensive experience restructuring delivery organizations, improving implementation programs, and transitioning to a modern, scalable service model.
With a broad background in Professional Services and Customer Success within leading SaaS companies, Harold combines strategic leadership with a hands-on approach. In recent years, he has managed the program for ERP implementations at larger SMEs. He has a strong affinity for digitization and AI and supports organizations in the strategic deployment of automation and innovation. In complex and rapidly changing environments, Harold knows how to provide direction and organize engagement. He ensures that all parties know where they stand and turns complex IT issues into concrete plans that work.
Colleagues and clients appreciate him for his approachability, his analytical overview, and his ability to mobilize teams. He believes that real results are achieved where people, processes, and technology are in balance, and he knows how to inspire people to bring out the best in themselves.
